Design Experience

Design Strategy

• Oversee enterprise & multi-channel design/overall UX vision, strategy and roadmap in alignment with OKRs.
• Develop product design business cases and present POC to senior management to secure project funding and justify design ROI.

Design Management

• Manage ongoing design & digital technology innovation strategy using UX research/analytical/other data to identify new trends, gaps, and opportunities.

Design Planning

• Own the overall UX tactical plan – UI specs, wire-frames and prototypes at various levels of fidelity.
• Translate business requirements, user research, and product metrics into design concepts, iterative designs, and production-ready prototypes.
• Develop KPI measurements to determine product design outcomes/success.
  Develop design requirements communicating to agile teams’ what is being built and why.

Project Management (Agile/Lean/Waterfall)

• Define and manage sprint planning, sprint review, daily scrum meetings, and sprint retrospect. 
• Define and prioritize product backlog, sprint planning, burn down/burn up chart and velocity, and ensure user & product research are integrated in the end-to-end process.
• Organize workshops to define and prioritize product design features based an agile framework.

Design Execution

• Collaborate with IT/Engineering team to develop, test, and launch product to market.
• Troubleshoot client/server side problems such as cross-browser, java, caching, failover, or system interoperability issues.

Design Creativity

• Develop design systems that create effective, flexible and reusable framework: e.g. workflows and user interface solutions to ensure user-centric designs, create economies of scale/scope, and reduce capital costs over time & speed to market.
• Define style guides and pattern library for global design.
• Hands-on design experience: interaction flows, mock-ups, wireframes, visual/interactive prototypes, storyboarding, etc.

Design Leadership

• Provide leadership, direction, and mentorship across product managers, interaction/designers, research, and/or project managers.
• Collaborate with cross-functional leadership teams, aligning design with business outcomes.

Collaboration

• Manage alignment of design contribution across different business lines and agile working team.
• Lead strategy sessions and idea-generation workshops with cross-functional teams to create shared vision and alignment for customer/user experience.

Business Development

• Initiate external partner solution opportunities, manage contract negotiation and ongoing relationship management.

Start-up 

• Build & lead cross-functional team and establish vision, strategy, execution plans, processes, tools, and resources to launch start-ups to market.

Operations

• Define and develop actionable UX design frameworks and methodologies utilized by UX team to execute digital plans and promote productivity, efficiency, and quality.

Team Management

• Craft and own the key mission and vision of UX team of professionals – coach and mentor team.